Na h-Eileanan an Iar SNP MP Angus MacNeil is urging island households with prepayment gas and electricity meters to make sure they have redeemed their energy rebate vouchers. 

According to figures from Advice Direct Scotland, almost one in five households in Scotland use prepayment meters for their gas or electricity. 

Most households will have £400 automatically taken off their electricity bills in six instalments or will have the money added to their accounts. However, those on traditional prepayment meters need the vouchers to get the discount. PayPoint said that 79 per cent of customers have so far redeemed their December vouchers, which have a deadline of March 8. Customers who have not yet redeemed their January vouchers have until April 9. 

 Mr MacNeil said: “I would urge any households in Na h-Eileanan an Iar who use prepayment meters to check if they have received vouchers. With energy prices still incredibly high, it’s vital that households get all the support they’re entitled to.” 

Advice Direct Scotland urges households to:  

  • Check unopened mail, in case the vouchers have been missed. 
  • Check with energy suppliers, using contact details found on bills, statements, and official websites. 
  • Contact energyadvice.scot if there are any difficulties getting through to suppliers or resolving issues. The team can be contacted on 0808 196 8660 (Monday to Friday, 9am-5pm), or through www.energyadvice.scot