In response to comments from Scottish Gas yesterday regarding Stornoway LPG customers, Angus MacNeil MP said:
“I am pleased that Scottish Gas are showing willingness to assist customers to switch tariffs, however, the reality is that the majority of Stornoway LPG customers have not switched and indeed evidence would suggest that many more have been refused the chance to switch to the cheapest tariff.
“We have still not been assured that customers who have switched have received the cheapest tariff and since this issue was highlighted I have been contacted by even more constituents.
“I know that this is not an isolated case and I am asking Scottish Gas to seriously look at this issue and view the system through which people can access the cheapest tariff.
“I would ask any constituents who have been denied the chance to access the cheapest tariff to contact me on firstname.lastname@example.org or on 01851 702272.”